SHIPPING POLICY

Shipping Information & FAQs

Our Shipping Commitment

We are dedicated to providing reliable and efficient shipping services to customers worldwide. Every day, we deliver to hundreds of customers across the globe, ensuring a smooth and high-quality shipping experience.

Delivery Timeframe

The total delivery time consists of two stages:

Processing Time: 1-5 business days (includes order verification, quality checks, and packaging)
Shipping Time: 3-8 business days (varies based on destination and shipping method)

Frequently Asked Questions (FAQs)

1. How long does delivery take?

The estimated shipping timeframe depends on your location and chosen shipping method:

United States: Standard (5-8 business days), Expedited (3-4 business days)
Canada: Standard (5-8 business days), Expedited (3-4 business days)
Australia: Standard (5-8 business days), Expedited (3-4 business days)
Europe: Standard (4-8 business days), Expedited (3 business days)
United Kingdom: Standard (5-8 business days), Expedited (3-4 business days)

Note: Delays of 1-4 weeks may occur due to holidays, customs, or local postal service issues.

2. Do you offer international shipping?

Yes, we ship worldwide! Our services cover most countries across the globe.

3. What happens if my parcel is delayed?

In rare cases, delays may occur due to customs processing, postal service disruptions, or peak seasons. While we strive to ensure timely delivery, these factors are beyond our control.

4. Will my items arrive together?

We aim to ship all items in one package. However, some orders may be shipped separately due to stock availability or different warehouse locations. If your order is split, you will receive multiple tracking numbers.

5. Will I need to pay customs duties or taxes?

Our shipments are sent delivery duty unpaid (DDU). Customs fees or import duties may be applied once the parcel arrives in your country. These charges are the buyer’s responsibility. Please note that we cannot declare items as gifts or undervalue product prices.

If you have any further questions, feel free to reach out to us at [email protected]. Our team is happy to assist you and will respond within 24 hours.